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More detailed information regards Changes Training

Stoke on Trent including Newcastle & Staffs Moorlands.

Accredited Training

All of our volunteers that contribute to service delivery have completed Changes’ accredited training course. The course runs twice a year from each of our Wellness Centres, and is accredited to levels 2 and 3 by The Open College Network West Midlands.

Each Wellness Centre will run the course at different times, but the content of the course is the same:

The Coordinator Training Programme – Course Outline

• Accredited with the Open College Network (OCNWM) at Levels 2 and 3

• Certificates and training are provided FREE

• Travel expenses and a limited child care allowance may be claimed

• Full support given

Training Programme and Course Outline:

• 17 x 2.5 hour Training Sessions structured into 4 Units (see below)

• 35 attendances comprising of a mixture of Peer Support Groups and


• 4 x End of Unit Reviews

• Training Evidence Portfolio

Unit 1: Organisation Structure and Philosophy
(Level 2: 6 Credits)


1:1 Organisation Philosophy, Aims and Objectives

1:2 Organisation Structure, Services and Roles

1:3 The Roles of the Coordinator and Assistant Coordinator

1:4 The Importance of Confidentiality

Unit 2: Meeting and Coordinator Skills / Knowledge
(Level 2: 6 Credits)


2:1 Meeting Protocol, Agenda and the Recovery Programme

2:2 Monitoring, Review and Evaluation

2:3 Health & Safety

2:4 Types of Mental Health Problems

2:5 A Recovery Programme Approach to Mental Health

Unit 3: Practical Meeting Skills (Level 3: 3 Credits)


3:1 Assertiveness Skills

3:2 Motivation Skills

3:3 Interpersonal Skills

3:4 People and Group Management Skills

Unit 4: Practical Applications of Coordinator Skills /
(Level 3: 6 Credits)


4:1 Applying the Recovery Programme

4:2 (a) Treatments for Mental Health Problems
(b) Offering Signposting Advice

4:3 Medication for Mental Health Problems

4:4 (a) User Protection Guidelines Practice
(b) Coordinator Skills / Knowledge Practice

Before each run of the course, there will be an Open Day where you can find out more about the course, it’s benefits to you, and the commitment required.


NEW OCNWM Courses, Summer 2019...

Changes Volunteer
Coordinator Training Programme:

Changes are looking to recruit enthusiastic and committed volunteers of all ages to enrol on their FREE Coordinators Training Programme.

Volunteer Coordinators are required to deliver Changes' recovery focused Peer Support Groups for adults who are experiencing mental distress.

Anyone who feels that they are able to encourage and
support people in this challenging and rewarding area would be suitable - especially those who have personal or secondary experience of mental distress.

In addition to being personally rewarding, training as a Volunteer Coordinator provides certificates and credits (12 at level 2 and 9 at level 3) with the Open College Network West Midlands Region.

As well as Coordinating and Assisting Peer Support Groups, there are also a variety of volunteering opportunities at a later date if learners wish.

Full support will be given during the course, and the training sessions are flexible, with learners able to attend in the daytime or
evening (dependant upon numbers).


Stoke, Newcastle & Staffs Moorlands:
Tuesday 23rd April 2019
Evening: 6.30pm - 8.00pm
Thursday 25th April 2019
Daytime: 10.00am - 11.30am

Changes Health & Wellbeing
Victoria Court, Booth Street,
Stoke on Trent, ST4 4AL

For more information please contact
Steve on 01782 411 433
or email




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