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Staffordshire Mental Health & Wellbeing: Stoke-on-Trent  |  Newcastle-under-Lyme  |  Staffordshire Moorland

Please follow this link for the new website ChangesHere4U.org.uk

 

Changes Health & Wellbeing - Recruitment

Volunteering Positions

People volunteer their time to Changes for a number of reasons. It could be that someone has used the service, and want to give something back and to help others. For some it is a way to build self-confidence and self-esteem; as well as a way to get to meet other people. For others it is a way to feel like they are contributing to their local community – making a difference for the better, or simply to expand their own experiences. Volunteering improves your skills and employability as well.

Whatever the reason, volunteers are an invaluable part of the work that Changes does. Whether it is service delivery, office support, PR or cleaning - Changes could not operate without volunteers. Follow the links below to find out more about the volunteering roles available.

If you are interested in volunteering, please follow the links below for the contact details of the Wellness Centre closest to you.

Stoke including Newcastle & Staffs Moorlands.

Accredited Training

All of our volunteers that contribute to service delivery have completed Changes’ accredited training course. The course runs twice a year from each of our Wellness Centres, and is accredited to levels 2 and 3 by The Open College Network West Midlands.

Each Wellness Centre will run the course at different times, but the content of the course is the same:

The Coordinator Training Programme – Course Outline

• Accredited with the Open College Network (OCNWM) at Levels 2 and 3

• Certificates and training are provided FREE

• Travel expenses and a limited child care allowance may be claimed

• Full support given

Training Programme and Course Outline:

• 17 x 2.5 hour Training Sessions structured into 4 Units (see below)

• 35 attendances comprising of a mixture of Peer Support Groups and

Workshops

• 4 x End of Unit Reviews

• Training Evidence Portfolio

Unit 1: Organisation Structure and Philosophy
(Level 2: 6 Credits)

Sessions

1:1 Organisation Philosophy, Aims and Objectives

1:2 Organisation Structure, Services and Roles

1:3 The Roles of the Coordinator and Assistant Coordinator

1:4 The Importance of Confidentiality

Unit 2: Meeting and Coordinator Skills / Knowledge
(Level 2: 6 Credits)

Sessions

2:1 Meeting Protocol, Agenda and the Recovery Programme

2:2 Monitoring, Review and Evaluation

2:3 Health & Safety

2:4 Types of Mental Health Problems

2:5 A Recovery Programme Approach to Mental Health

Unit 3: Practical Meeting Skills (Level 3: 3 Credits)

Sessions

3:1 Assertiveness Skills

3:2 Motivation Skills

3:3 Interpersonal Skills

3:4 People and Group Management Skills

Unit 4: Practical Applications of Coordinator Skills /
Knowledge
(Level 3: 6 Credits)

Sessions

4:1 Applying the Recovery Programme

4:2 (a) Treatments for Mental Health Problems
(b) Offering Signposting Advice

4:3 Medication for Mental Health Problems

4:4 (a) User Protection Guidelines Practice
(b) Coordinator Skills / Knowledge Practice

Before each run of the course, there will be an Open Day where you can find out more about the course, it’s benefits to you, and the commitment required.

 

 

Vacancies:

Volunteer Positions

Domestic Support Worker

Office Volunteer

Volunteer Trainer or Assistant Trainer

Changes4Warmth Volunteer

Volunteer Outcomes Administrator

Volunteer Meeting Coordinator

Director

Volunteer Fundraiser – Bid Writer

Volunteer Social Events Coordinator

Social Media Volunteer

PR & Networking Volunteer

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If there are no posts advertised above, please email your CV to recruitment@changes.org.uk and we will keep it on file in the event of future opportunities. Please note, we will only keep your CV on file for 6 months, and it will be removed after this time.

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Volunteer Position

TITLE: Domestic Support Worker

LOCATION: Changes Health & Wellbeing, Booth Street, ST4 4AL

HOURS OF WORK: 3 hours per week (minimum)

HOLIDAY: As required with minimum of 2 weeks notice

RENUMERATION : Travel expenses at 35p per mile or Bus Fare

RESPONSIBLE TO: Office Administration Coordinator

JOB SUMMARY: To support the domiciliary staff with day to day duties

DUTIES AND RESPONSIBILITIES:

1) To report to the OAC for daily rota and instruction

2) To follow COSHH guidelines

3) To replenish relevant cleaning & domestic supplies

3) To ensure that Health & Safety requirements are met at all times

4) To attend regular supervision with the OAC

ATTRIBUTES: ESSENTIAL/DESIRABLE

1. Experience

1.1 Domiciliary D

2. Knowledge

2.1 Knowledge of COSHH requirements and standards D

2.2 Knowledge of Health & Safety issues D

3. Skills

3.1 Able to work as part of a team D

4. Other

4.1 A commitment to supporting the work of Changes Health & Wellbeing E

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TITLE: Office Volunteer

LOCATION: Changes Health & Wellbeing, Booth Street, ST4 4AL

HOURS OF WORK: 3 hours per week (minimum)

HOLIDAY: As required with minimum of 2 weeks notice

RENUMERATION : Travel expenses at 35p per mile or Bus Fare

RESPONSIBLE TO: Office Administration Coordinator

JOB SUMMARY: To support the OAC with general administrative duties

DUTIES AND RESPONSIBILITIES:

1) To support the OAC with photocopying & Filing Requirements

2) To prepare and collate promotional literature packs

3) Meeting and greeting visitors to Changes Health & Wellbeing

4) Answering telephones & assisting with general enquiries

5) To ensure all data protection and other relevant guidelines are adhered to

6) To ensure that equal opportunities are fully implemented in all aspects of the service

7) To adhere to legal Confidentiality requirements

8) To ensure that Health & Safety requirements are met at all times

9) To attend regular supervision with the OAC

ATTRIBUTES: ESSENTIAL/DESIRABLE

1. Experience

1.1 Customer service and/or office experience D

1.2 Personal or secondary experience of mental health D

2. Knowledge

2.1 Knowledge of recovery and issues relating to mental wellbeing E

2.2 Knowledge of Changes menu of services E

2.2 Knowledge of a range of public, third and private sector service providers D

2.2 An understanding of equal opportunities and confidentiality issues within the workplace and all aspects of service provision E

3. Skills

3.1 Able to plan and manage own time effectively. Able to work independently and as part of a team E

3.2 Must have excellent communication and organizational skills E

3.3 Able to relate to a wide range of people from differing backgrounds, cultures and professions. Able to communicate clearly with a variety of people. Able to be impartial and non-judgmental E

4. Qualifications

4.1 OCN Changes Coordinators Training Programme & OA Training D

4.2 Basic IT Qualification D

5. Other

5.1 A commitment to the principles of recovery and mental wellbeing E

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TITLE: Volunteer Trainer or Assistant Trainer

LOCATION: Various Locations (To be confirmed)

HOURS OF WORK: Minimum of 3 hrs per week

HOLIDAY: As required with minimum of 2 weeks notice

RENUMERATION : Travel expenses at 35p per mile or Bus Fare

RESPONSIBLE TO: Service Wellbeing Coach

JOB SUMMARY: To facilitate/assist in the delivery of Changes Health & Wellbeing workshops

DUTIES AND RESPONSIBILITIES:

1) To work in partnership with the relevant Wellness Coach

2) To facilitate or assist in the delivery of workshops

3) To welcome and direct new attendee’s to the relevant workshop area

4) To support users to develop and implement a customised wellness action plan (WAPs)

5) Use WAP to identify and navigate towards relevant information and public, voluntary, and private sector ‘service providers’

6) To ensure all monitoring data is completed correctly and collected within set timescales.

7) To ensure adequate paperwork and literature for each workshop is available

8) To ensure that no one is discriminated against in terms of age, gender, sexuality, race, disability, religion etc.,

9) To ensure that equal opportunities are fully implemented in all times

10) To attend regular supervision with the relevant Wellness Coach

11) To adhere to legal Confidentiality requirements

12) To ensure that Health & Safety requirements are met at all times

ATTRIBUTES: ESSENTIAL/DESIRABLE

1. Experience

1.1 Personal or secondary experience of mental health D

1.2 Teaching or training experience D

2. Knowledge

2.1 Knowledge of Changes menu of services E

2.2 Knowledge of recovery and issues relating to mental wellbeing E

2.3 Knowledge of Changes Wellness programmes E

3. Skills

3.1 Basic IT skills and ability to use Powerpoint E

3.2 Must have excellent communication skills (verbal and written) E

3.3 Able to relate to a wide range of people from differing backgrounds, cultures and professions. Able to communicate clearly with a variety of people. Able to be impartial and non-judgmental E

4. Qualifications

4.1 Completed Changes Wellness Programmes E

4.2 PTLLS or equivalent qualification D

4.3 OCN Changes Coordinating Programme E

5. Other

5.1 Ability to work flexible hours including evenings E

5.2 A commitment to the principles of recovery and mental wellbeing E

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TITLE: Changes4Warmth Volunteer

LOCATION: Changes Health & Wellbeing, Booth Street ST4 4AL

HOURS OF WORK: 3 hours per week (minimum)

HOLIDAY: As required with minimum of 2 weeks notice

RENUMERATION : Travel expenses at 35p per mile or Bus Fare

RESPONSIBLE TO: Changes4Warmth Coordinator

JOB SUMMARY: Supporting the delivery of the Changes4Warmth service

DUTIES AND RESPONSIBILITIES:

1) To work in partnership with Beat the Cold and its Energy Advisors

2) To support the Energy Advisors on home visits to clients

3) To represent Changes4Warmth at relevant promotional and networking events throughout the area.

4) To facilitate or assist in the delivery of energy workshops

5) Answering telephones & assisting with general enquiries

6) To ensure all data protection and other relevant guidelines are adhered to

7) Adhering to appropriate systems of management, monitoring and evaluation.

8) To ensure that equal opportunities are fully implemented in all aspects of the service

9) To attend regular supervision with the service Coordinator

10) To adhere to legal confidentiality requirements

11) To ensure that Health & Safety requirements are met at all times

12) To report any relevant incidents in a timely and appropriate manner to the Service Coordinator

ATTRIBUTES: ESSENTIAL/DESIRABLE

1. Experience

1.1 Any teaching or training experience D

1.2 Personal or secondary experience of mental health E

1.3 Any background in PR, Marketing or Sales D

2. Knowledge

2.1 Knowledge of recovery and issues relating to mental wellbeing E

2.2 Knowledge of the impact of fuel poverty on mental distress E

2.2 An understanding of equal opportunities and confidentiality issues within the workplace and all aspects of service provision E

3. Skills

3.1 Able to work independently and as part of a team E

3.2 Able to ensure appropriate meeting monitoring and evaluation systems are adhered to E

3.3 Must have excellent communication skills E

3.4 Able to relate to a wide range of people from differing backgrounds, cultures and professions. Able to communicate clearly with a variety of people. Able to be impartial and non-judgmental E

3.5 Basic IT skills, in particular Power-point D

4. Qualifications

4.1 OCN Changes Coordinators Training Programme D

5. Other

5.1 Ability to work flexible hours including evenings E

5.2 A commitment to the principles of recovery and mental wellbeing E

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TITLE: Volunteer Outcomes Administrator

LOCATION: Various Locations (To be confirmed)

HOURS OF WORK: 3 hours per week (minimum)

HOLIDAY: As required with minimum of 2 weeks notice

RENUMERATION : Travel expenses at 35p per mile or Bus Fare

RESPONSIBLE TO: Volunteer Coordinator Liaison Officer

JOB SUMMARY: Delivery and Coordination of Changes Health & Wellbeing Peer Support Groups

DUTIES AND RESPONSIBILITIES:

1) To work in partnership with the meeting Coordinator to facilitate a weekly Peer Support meeting

2) To ensure meeting Protocol and Agenda is adhered to throughout the meeting

3) To ensure whenever possible discussion is related to the 12 Steps, the WAP, setting goals and Recovery

4) To ensure that no one is discriminated against in terms of age, gender, sexuality, race, disability, religion etc.,

5) To support users to develop and implement a customised wellness action plan (WAPs)

6) Use WAP to identify and navigate towards relevant information and public, voluntary, and private sector ‘service providers’

7) Ensuring all monitoring data is completed correctly, collected and delivered to Changes HQ within set timescales

8) Ensuring adequate paperwork and literature for each Peer Support meeting is collected and available

8) To ensure that equal opportunities are fully implemented in all aspects of the service

9) To attend supervision and bi-monthly Coordinator meetings

10) To adhere to legal confidentiality requirements

11) To ensure that Health & Safety requirements are met at all times

ATTRIBUTES: ESSENTIAL/DESIRABLE

1. Experience

1.1 Attendance at a minimum of 20 Peer Support groups E

1.2 Personal or secondary experience of mental health D

2. Knowledge

2.1 Knowledge of recovery and issues relating to mental wellbeing E

2.2 Knowledge of a range of public, third and private sector service providers D

2.2 An understanding of equal opportunities and confidentiality issues within the workplace and all aspects of service provision E

3. Skills

3.1 Able to plan and manage own time effectively. Able to work independently and as part of a team E

3.2 Able to ensure appropriate meeting monitoring and evaluation systems are adhered to E

3.3 Must have excellent communication skills E

3.4 Able to relate to a wide range of people from differing backgrounds, cultures and professions. Able to communicate clearly with a variety of people. Able to be impartial and non-judgmental E

3.5 An understanding of equal opportunities implications within the workplace and in the wider community. Able to ensure that equal opportunities is fully integrated throughout the meeting E

4. Qualifications

4.1 OCN Changes Coordinators Training Programme & OA Training E

5. Other

5.1 Ability to work flexible hours including evenings E

5.2 A commitment to the principles of recovery and mental wellbeing E

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TITLE: Volunteer Meeting Coordinator

LOCATION: Various Locations (To be confirmed)

HOURS OF WORK: 3 hours per week (minimum)

HOLIDAY: As required with minimum of 2 weeks notice

RENUMERATION : Travel expenses at 35p per mile or Bus Fare

RESPONSIBLE TO: Volunteer Coordinator Liaison Officer

JOB SUMMARY: Delivery and Coordination of Changes Health & Wellbeing Peer Support Groups

DUTIES AND RESPONSIBILITIES:

1) To work in partnership with an Outcomes Administrator to facilitate a weekly Peer Support meeting

2) To ensure meeting Protocol and Agenda is adhered to throughout the meeting

3) To ensure whenever possible discussion is related to the 12 Steps, the WAP, setting goals and Recovery

4) To ensure that no one is discriminated against in terms of age, gender, sexuality, race, disability, religion etc.,

5) To support users to develop and implement a customised wellness action plan (WAPs)

6) Use WAP to identify and navigate towards relevant information and public, voluntary, and private sector ‘service providers’

7) Adhering to appropriate systems of management, monitoring and evaluation.

8) To ensure that equal opportunities are fully implemented in all aspects of the service

9) To attend supervision and bi-monthly Coordinator meetings

10) To adhere to legal confidentiality requirements

11) To ensure that Health & Safety requirements are met at all times

12) To report any relevant incidents in a timely and appropriate manner to the VCLO

ATTRIBUTES: ESSENTIAL/DESIRABLE

1. Experience

1.1 Attendance at a minimum of 20 Peer Support groups E

1.2 Personal or secondary experience of mental health D

2. Knowledge

2.1 Knowledge of recovery and issues relating to mental wellbeing E

2.2 Knowledge of a range of public, third and private sector service providers D

2.2 An understanding of equal opportunities and confidentiality issues within the workplace and all aspects of service provision E

3. Skills

3.1 Able to plan and manage own time effectively. Able to work independently and as part of a team E

3.2 Able to ensure appropriate meeting monitoring and evaluation systems are adhered to E

3.3 Must have excellent communication skills E

3.4 Able to relate to a wide range of people from differing backgrounds, cultures and professions. Able to communicate clearly with a variety of people. Able to be impartial and non-judgmental E

3.5 An understanding of equal opportunities implications within the workplace and in the wider community. Able to ensure that equal opportunities is fully integrated throughout the meeting E

4. Qualifications

4.1 OCN Changes Coordinators Training Programme E

5. Other

5.1 Ability to work flexible hours including evenings E

5.2 A commitment to the principles of recovery and mental wellbeing E

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TITLE: Director

LOCATION: Based at Victoria Court, Booth Street, Stoke, ST4 4AL

HOURS OF WORK: Must be available to attend monthly Board meetings, usually held on the 1st

SALARY : Nil – role is voluntary – however reasonable expenses associated with the

RESPONSIBLE TO: Board of Directors

DURATION: Fixed term – 1 year. May stand for reelection

TRAVEL: Casual car users allowance or second class public transport fares will be

ROLE SUMMARY: To ensure that relevant statutory requirements are met, governing articles are

DUTIES AND RESPONSIBILITIES:

1) To ensure that the organisation complies with its governing document (Articles of Association)

2) To ensure that the organisation pursues its objectives as set out in the Articles of Association

3) To ensure that the organisation applies its resources exclusively in pursuance of its objectives – the charity must not spend money on activities which are not included in its own objectives

4) To contribute actively to the Board of Directors’ role in giving firm strategic direction to the organisation, setting overall policy, defining goals and setting targets and evaluating performance against agreed targets

5) To safeguard the good name and values of the organisation

6) To ensure the effective and efficient administration of the organisation

7) To ensure the financial stability of the organisation

8) To protect and manage the property of the organisation and to ensure the proper investment of the organisation’s funds

9) To appoint the Chief Executive and to monitor his or her performance

10) Ensure that all legal and regulatory requirements are met

11) Ensure that the organisations governance, and ‘Corporate Behaviour’ is of the highest possible standard

12) To use any specific skills, knowledge or experience to help the Board make good decisions

The above list of duties is indicative only and not exhaustive. The Director will be expected to perform such additional duties as are reasonably commensurate with the role.

This role description will be reviewed annually by the Board of Directors and may be amended to take account of the changing priorities and requirements of Changes Health & Wellbeing.

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TITLE: Volunteer Fundraiser – Bid Writer

LOCATION: Changes Health & Wellbeing, Booth Street ST4 4AL

HOURS OF WORK: 3 hours per week (minimum)

HOLIDAY: As required with minimum of 2 weeks notice

RENUMERATION : Travel expenses at 35p per mile or Bus Fare

RESPONSIBLE TO: Line Manager

JOB SUMMARY: Organising and delivering fund raising activities. Researching available funding and completion of funding bids

DUTIES AND RESPONSIBILITIES:

1) To research for available relevant funding to expand upon Changes service delivery

2) To research local and national strategic guidance

3) To complete quality funding bids and meet deadlines for these

4) To research local companies to request charitable donations

5) To attend local fundraising activities

6) To attend regular supervision with your Line Manager

ATTRIBUTES: ESSENTIAL/DESIRABLE

1. Experience

1.1 Relevant marketing, sales or fundraising experience E

1.2 Personal or secondary experience of mental health D

2. Knowledge

2.1 Knowledge of recovery and issues relating to mental wellbeing E

2.2 Knowledge of a range of public, third and private sector service providers D

2.3 Knowledge of local and national strategic guidance D

3. Skills

3.1 Able to plan and manage own time effectively. Able to work independently and as part of a team E

3.2 Ability to produce quality written material E

3.3 Must have excellent verbal and written communication skills E

3.4 Able to relate to a wide range of people from differing backgrounds, cultures and professions. Able to communicate clearly with a variety of people. Able to be impartial and non-judgmental E

3.5 An understanding of equal opportunities implications within the workplace and in the wider community. Able to ensure that equal opportunities is fully integrated throughout the meeting E

3.6 IT literacy and the ability research online E

4. Qualifications

4.1 OCN Changes Coordinators Training Programme E

5. Other

5.1 Ability to work flexible hours including evenings E

5.2 A commitment to the principles of recovery and mental wellbeing E

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TITLE: Volunteer Social Events Coordinator

LOCATION: Various Locations (To be confirmed)

HOURS OF WORK: Approximately 3 hrs per week

HOLIDAY: As required with minimum of 2 weeks notice

RENUMERATION : Travel expenses at 35p per mile or Bus Fare

RESPONSIBLE TO: Volunteer Coordinator Liaison Officer

JOB SUMMARY: To plan, arrange and support the delivery of a variety of social inclusion activities

DUTIES AND RESPONSIBILITIES:

1) To plan a range of social inclusion activities

2) To draft a bi-monthly social calendar and promote throughout Changes membership

3) To organize and support the delivery of activities.

4) To ensure relevant monitoring and evaluation documents are completed correctly

5) To ensure that no one is discriminated against in terms of age, gender, sexuality, race, disability, religion etc.,

6) To ensure that equal opportunities are fully implemented in all times

7) To attend regular supervision with the VCLO

8) To ensure that Health & Safety requirements are met at all times

9) To report any relevant incidents in a timely and appropriate manner to the VCLO

ATTRIBUTES: ESSENTIAL/DESIRABLE

1. Experience

1.1 Personal or secondary experience of mental health D

2. Knowledge

2.1 Knowledge of the importance of social inclusion for mental wellbeing E

2.2 Knowledge of recovery and issues relating to mental wellbeing E

3. Skills

3.1 Able to plan and manage own time effectively. Able to work independently and as part of a team E

3.2 Must have excellent communication skills E

3.3 Ability to draft bi-monthly Social Calendar E

3.4 Able to relate to a wide range of people from differing backgrounds, cultures and professions. Able to communicate clearly with a variety of people. Able to be impartial and non-judgmental E

3.5 Outgoing and enthusiastic D

4. Qualifications

4.1 OCN Changes Coordinators Training Programme D

4.2 Basic IT D

5. Other

5.1 Ability to work flexible hours including evenings E

5.2 A commitment to the principles of recovery and mental wellbeing E

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TITLE: Social Media Volunteer

LOCATION: Various Locations

HOURS OF WORK: Varied

HOLIDAY: As required with minimum of 2 weeks notice

RENUMERATION : Travel expenses at 35p per mile or Bus Fare

RESPONSIBLE TO: The IT Administrative Assistant

JOB SUMMARY: To promote and update Changes services on a variety of different social mediums

DUTIES AND RESPONSIBILITIES:

1) To work in partnership with a variety of Changes staff and services

2) To work in partnership with the IT Administrative Assistant

3) To promote Changes services online across a variety networks

4) To respond to queries and enquiries from a variety of websites

5) To ensure posted content adheres to Changes guidelines

6) To ensure that no one is discriminated against in terms of age, gender, sexuality, race, disability, religion etc.,

7) To attend regular supervision with the IT Administrative Assistant

8) To adhere to legal confidentiality requirements

10) To report any relevant incidents in a timely and appropriate manner to the IT Administrative Assistant

ATTRIBUTES: ESSENTIAL/DESIRABLE

1. Experience

1.1 Personal or secondary experience of mental health D

1.2 Any background in IT, PR, Marketing or Sales D

2. Knowledge

2.1 Knowledge of Changes menu of services E

2.2 Knowledge of recovery and issues relating to mental wellbeing E

2.3 Knowledge of a range of public, third and private sector service providers D

3. Skills

3.1 Able to work independently and as part of a team E

3.2 Ability to utilize social media networks to the best advantage E

3.3 Ability to communicate accurately and effectively through written medium E

4. Qualifications

4.1 OCN Changes Coordinators Training Programme D

4.2 IT Qualification D

5. Other

5.1 Ability to work flexible hours including evenings E

5.2 A commitment to the principles of recovery and mental wellbeing E

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TITLE: PR & Networking Volunteer

LOCATION: Various Locations (To be confirmed)

HOURS OF WORK: Varied

HOLIDAY: As required with minimum of 2 weeks notice

RENUMERATION : Travel expenses at 35p per mile or Bus Fare

RESPONSIBLE TO: Office Administration Coordinator/Volunteer Coordinator Liaison Officer

JOB SUMMARY: To prepare & deliver promotional material & attend relevant networking events

DUTIES AND RESPONSIBILITIES:

1) To work in partnership with a variety of Changes staff and services

2) To work in partnership with the OAC or VCLO to coordinate and deliver PR mailshots throughout the area

3) To represent Changes at relevant promotional and networking events throughout the area.

4) To verbally promote and champion Changes services

5) To ensure that no one is discriminated against in terms of age, gender, sexuality, race, disability, religion etc.,

6) To ensure that equal opportunities are fully implemented in all times

7) To attend regular supervision with the OAC/VCLO

8) To adhere to legal confidentiality requirements

9) To ensure that Health & Safety requirements are met at all times

10) To report any relevant incidents in a timely and appropriate manner to the OAC/VCLO

ATTRIBUTES: ESSENTIAL/DESIRABLE

1. Experience

1.1 Personal or secondary experience of mental health D

1.2 Any background in PR, Marketing or Sales D

2. Knowledge

2.1 Knowledge of Changes menu of services E

2.2 Knowledge of recovery and issues relating to mental wellbeing E

2.3 Knowledge of a range of public, third and private sector service providers D

3. Skills

3.1 Able to plan and manage own time effectively. Able to work independently and as part of a team E

3.2 Must have excellent communication skills E

3.3 Able to relate to a wide range of people from differing backgrounds, cultures and professions. Able to communicate clearly with a variety of people. Able to be impartial and non-judgmental E

3.4 Basic IT skills, in particular Power-point D

4. Qualifications

4.1 OCN Changes Coordinators Training Programme D

5. Other

5.1 Ability to work flexible hours including evenings E

5.2 A commitment to the principles of recovery and mental wellbeing E

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