Summary of Findings
46% reported a decrease in visits to GP's and CPN's
11% reported a lessening in suicidal feelings
93% stated that Changes service was instantly accessible, (for 57% it was the only accessible service).
100% said that the service provided a comprehensive range of information and choice
52% were not accessing any other service prior to coming to Changes
92% commented that Changes provides adequate information and support for carers
95% said that Changes had improved their quality of life
79% reported increased levels of social inclusion
63% of those not accessing of types of mental health care, were re-engaged with statutory agencies.
98% considered Changes a valuable and necessary part of mental health service provision
92% felt part of the development and delivery of Changes service